We know many of our clients need systems that must run reliably 24 hours a day, 7 days a week, so at Mirrabooka we are 100% committed to providing quality solutions. Upholding the quality and reliability of our products and service is always at the core of our business and development processes.

SPICE

As part of our quality improvement program, we have participated as a showcase company in the SPICE (Software Process Improvement Capability Determination) project undertaken by the Software Quality Institute (SQI).

The aim of the SPICE project was to improve internal software development practises, documentation procedures and customer support processes. As a result, our clients now receive a far greater depth of support from all staff at Mirrabooka, as well as relevant and timely documentation of their individual systems. New employees with Mirrabooka are introduced to the quality-centric company procedures, and the duties of their positions are fully and clearly defined. Overall, the project has brought many improvements to our development efficiency and product quality.